Feedback Skills

High-quality feedback is at the heart of an organization’s ability to grow, adapt, and improve. However, many managers avoid giving feedback because it makes them uncomfortable, or they give feedback that leaves their direct reports feeling frustrated and confused. The good news is: research reveals that there are simple steps managers can take to immediately and dramatically improve the quality of their feedback. In this workshop, participants will learn the science behind effective feedback, and practice giving feedback that is specific, actionable, and inspiring, even in tough situations and even when working remotely.

feedback skills

What You'll Learn

During this workshop, participants will:

  • Learn a four-step process for giving feedback, including opening (micro-yes), data point, impact statement, and question.
  • Practice opening the conversation by decreasing defensiveness.
  • Practice sharing the right type of data points/observation statements. Exercises include converting poor feedback statements into skillful feedback statements.
  • Practice sharing the impact statement (“I’m mentioning it because…”).
  • Understand how to turn feedback into a two-way conversation using questions that check perception, jointly problem-solve, make a request, and determine commitment/ understanding.
  • Learn how to build trust and self-efficacy in direct reports through strengthening strengths/articulating what is working well.
  • Practice asking for feedback to build a feedback culture within their team.
  • Craft a real-world feedback script and receive feedback on their feedback.
  • Decide how to apply the learnings from this workshop in the week that follows.
  • Learn why feedback matters even more when working remotely or when times are uncertain, and how to turn feedback-giving into a norm that helps your team grow, innovate, and adapt faster.

After this workshop, participants will know how to:

  • Convert poor quality feedback into high quality feedback.
  • Apply the LifeLabs Playing Cards Method™ to give specific and actionable feedback.
  • Reduce defensiveness in feedback recipients.
  • Ask for feedback effectively.
  • Create a team culture where giving and receiving feedback is normal and expected.

Expert Facilitators

Taught by top-rated experts who know how to make learning fun.

Explore Our Programs

Manager CORE 1

Kick off your manager training program with four workshops and an intensive practice session, delivering the foundational skills every modern manager needs to effectively lead in-person, hybrid, and remote teams.

Continue developing your managers’ leadership abilities with Part 2 of our CORE program. This series of workshops equips them to lead strategically and drive meaningful impact for your business.

Equip all your employees with the essential skills that drive effectiveness across roles, especially in times of change. These skills complement the Manager CORE program, creating an organization-wide impact.

Empower your workforce to reduce bias and foster a culture of fairness with this three-part workshop series, driving small but impactful changes to systems across your company.

Drive behavior change with flexible training options that blend live workshops – taught in-person or virtually – with complementary resources like templates and checklists to support your initiatives.

Additional Services

Curious about other leadership topics, learning modalities or consulting services?

  • Executive and C-suite trainings
  • Retreat and offsite workshops for groups of all sizes
  • Programs for specialized audiences
    e.g., sales professionals, engineering leads, high potential leaders, women leaders
  • Organizational consulting 

    e.g., performance reviews, onboarding, employee engagement, manager competencies
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