Collaboration & Trust Program
Help teams navigate tension and perform under pressure
Collaboration & Trust helps leaders address friction, build trust through everyday interactions, and strengthen how teams work together, so they can perform under pressure.
Challenges the Collaboration & Trust program addresses
As teams evolve and pressure builds, collaboration gets harder and tension surfaces faster.
Feedback is avoided or softened
When feedback isn’t clear or direct, issues persist and trust can erode. Collaboration & Trust helps teams give honest, constructive feedback in ways that strengthen relationships and improve performance.
Misalignment creates friction between teams
When expectations and ways of working aren’t aligned, collaboration becomes slower and more difficult. This program helps teams clarify norms, align on expectations, and reduce friction across boundaries.
Accountability feels unclear or uneven
Without clear ownership, work can stall and trust can weaken. Collaboration & Trust helps teams build shared accountability, so commitments are clear and follow-through becomes more consistent.
Low psychological safety and trust
When trust is low, people hold back. Ideas don’t get shared, concerns stay unspoken, and collaboration slows down. Collaboration & Trust helps teams build everyday habits that create openness, strengthen trust, and make it easier to speak up.
Unaddressed tension on the team
Conflict is often avoided or handled indirectly, which allows issues to build over time. This program helps teams learn how to address friction early, have more direct conversations, and work through challenges without damaging relationships.
Inclusion gaps in day-to-day work
The skills that strengthen trust and team collaboration
Collaboration & Trust builds the skills teams need to communicate openly, navigate tension, and work together effectively. Each workshop builds on the last, helping teams strengthen trust, address challenges, and maintain strong collaboration under pressure.
Live
Behaviors of Inclusion
We are all biased, and yet bias doesn’t have to stop us from being deliberately inclusive and leveraging our differences. In this workshop, you will learn the psychology of unconscious bias and its impact at work. Then we’ll practice behaviors of inclusion— small habits that improve 1-1 interactions, group meetings, feedback, and decisions. You’ll leave with greater confidence and simple tools to be a better advocate for yourself and others.
Live
Conflict & Collaboration
Research shows that poor collaboration is a top predictor of strategic failure. On the positive side, teams that practice the art of productive conflict are more innovative and successful than those who do not. Teams that have good conflict competency can not only handle any tension that comes their way, they can also accelerate the results of collaboration.
Live
Building Trust
Research shows that trust is the number one differentiator of high performing teams. Why? Teams with high levels of psychological safety innovate more, learn faster, and perform better. In contrast, teams with low psychological safety are doomed to repeat mistakes and avoid sharing new ideas.
Live
Skills Lab
Skills Lab is a capstone experience that reinforces learning. Held at the end of every program, this live, facilitator-led session gives learners dedicated time to practice and apply skills in real-world scenarios.
Live
Skills Lab
Skills Lab is a live, facilitator-led session designed to turn learning into lasting habits. No two Skills Labs are the same. Typically held at the end of a program – though adaptable to your specific timeline – this highly customized session gives your specific cohort dedicated time to practice together in a safe environment. Learners step away from new concepts to receive group coaching and actively apply key skills to their own real-world leadership challenges.
Sample Collaboration & Trust Learning Journey
*Program timeline can be adapted to organization’s needs
Learners
Client Sponsor
Questionnaire
Designed for flexibility, consistency, and scale
Tailored program design
Adapted to your team’s culture, experience, and internal frameworks and priorities for relevant, easy-to-apply learning
Flexible workshop lengths
Choose 60-, 90-, or 120-minute sessions that fit into real schedules and learner audiences
Formats that meet your team where they are
Virtual, in-person, or hybrid, your team learns in the environment they already work in
Spaced learning, built for retention
Includes 3–4 workshops plus 1–2 Skills Labs, spaced two weeks apart so people can apply, reflect, and build real habits
Expert Facilitators
Built for behavior change, led by experts who make it happen
Are your teams building trust and accountability in an AI-powered workplace?
As AI introduces new questions around ownership, bias, and decision-making, teams need stronger ways of working together. Collaboration & Trust helps teams build trust, navigate conflict, and create space to question outputs and raise concerns. The result is more open dialogue, clearer accountability, and more responsible use of AI.
Customer Success Stories
500,000+
people trained at the most innovative companies worldwide
95%
of participants said that the workshop they took was useful
99%
of participants said the training was still having a positive impact on their performance after 6 months
“Through their interactive and relevant workshops (led by knowledgeable and credible instructors), LifeLabs helped transform our young management team to true company leaders who are now dynamic enough to thrive within a competitive atmosphere.”
Sarah Lavorgna
VP of People/SixPoint
“By investing in manager development, you can increase your colleagues’ capacity and work capacity just by increasing the skills of the manager. If you can help that point of leverage in every point of the organization, you have a pretty powerful effect.”
Jordan Cohen
CPO, Lumanity
“LifeLabs Learning has been instrumental in helping us scale our L&D program. Previously, we only offered a single training course for new managers, but with their support, we’ve expanded to offer multiple, targeted training sessions for managers at all levels. This growth has enabled us to more effectively develop and support our leaders, ensuring that they have the skills needed to excel in their roles and drive success across the organization.”
Angelina Bourne
Employee Engagement Manager, Ruggable
“LifeLabs hands-on and research-based curriculum has been foundational for upgrading our capabilities as leaders and managers, helping us increase output and create better environments for our fellow co-workers. There is a clear inflection point in my team’s results and my career since taking training courses with LifeLabs.”
William Ting
Engineering Manager/Reddit
We're changing the way future leaders work today
FAQs
What is the Collaboration & Trust program?
Collaboration & Trust is a behavior-focused training program that helps teams work together more effectively, especially under pressure. It builds the core skills that strengthen trust, improve communication, and address conflict directly, so teams can stay aligned, collaborate openly, and maintain performance as they evolve.
Who is this program for?
Collaboration & Trust is designed for teams and leaders who need to work closely together and maintain strong collaboration through change or pressure. It’s especially valuable for cross-functional teams, newly formed teams, or teams experiencing friction or breakdowns in communication. Including senior leaders helps reinforce trust-building and collaboration habits across the organization.
Why are these workshops delivered in this order?
The sequence is designed to build trust and strengthen collaboration over time. Building Trust comes first to establish the foundation for open communication and psychological safety. Conflict & Collaboration builds on that by helping teams address tension directly and work through challenges productively. Behaviors of Inclusion ensures all voices are heard and considered, improving how teams collaborate and make decisions. Skills Labs provide practice and reinforcement, helping teams apply these skills to real situations and make them part of their day-to-day work.
How can we customize the Collaboration & Trust program?
Collaboration & Trust is designed to flex around your team’s needs. The program includes three workshops, each available in 60-, 90-, or 120-minute formats, so you can choose what fits your schedule. We also adapt each session based on experience level, whether you’re supporting managers or senior leaders. To make the learning feel even more relevant, we can incorporate your internal frameworks, examples, and language. Our goal is to make the experience feel like it was built for your team, so the skills are easier to apply right away.
What organizational challenges does this program address?
Collaboration & Trust helps organizations where trust is low, tension goes unaddressed, and collaboration breaks down under pressure. It addresses challenges like low psychological safety, avoided or ineffective conflict, and inclusion gaps that limit participation and idea sharing. The program helps teams communicate more openly, resolve issues earlier, and work together more effectively.
What business outcomes can we expect?
Organizations see stronger trust, more open communication, and more effective collaboration across teams. Tension gets addressed earlier, ideas are shared more freely, and teams work through challenges without slowing down progress. The result is better team performance, stronger alignment, and more consistent results.
What level of support do we receive during the program?
You’ll have support across the full experience, from shaping the program to reinforcing the learning after it ends. We partner with you upfront to align on goals and design the right approach, handle scheduling and communications behind the scenes, and stay closely involved during delivery to keep everything running smoothly. After the workshops, we continue to provide reinforcement so that new skills become consistent, everyday habits.
What is a Skills Lab?
Skills Lab is a high-impact reinforcement experience held at the end of the program. It’s designed to help participants build confidence and apply new skills to real work through group coaching, reflection, practice activities, and facilitated discussion. Instead of introducing new concepts, Skills Lab focuses on applying what’s been learned in real-world scenarios, so behaviors become consistent and easier to use day-to-day. Collaboration & Trust includes two Skills Labs.