My Facilitation Promise

“I help people become the kind of manager they wish they’d had.”

Kimberly Lai

Yale University

Pronouns: she/her
Languages: English (fluent)

Kimberly brings over five years of facilitation expertise to her work with LifeLabs, specializing in feedback, conflict resolution, and coaching skills for managers.

Before joining LifeLabs, Kimberly worked in healthcare consulting, where she witnessed firsthand how much a manager’s skill – or lack of it – could shape the day-to-day reality of an entire team. That experience became the foundation of her approach: to create real growth, people need to feel both challenged and genuinely seen.

In the room, Kimberly is known for making the complex feel immediately usable, blending behavioral science with the kind of candor that earns trust fast. She believes behavior change requires both actionable frameworks and tools, and the right conditions for honest reflection. Outside of work, she can usually be found on the dance floor, teaching Brazilian Zouk partner dance to anyone brave enough to learn.

Which LifeLabs Learning value most resonates with you? +-
I resonate most with Find a Way to Play! Life is tough, and interspersing those difficult moments with opportunities for play (or, better yet, turning those difficult moments INTO opportunities for play) helps me stay energized and moving forward!

What Changed for Learners

“As someone who’s led many learning sessions, I can confidently say Kimberly has been an outstanding facilitator — thoughtful, engaging, and incredibly effective in driving participation and insight.”

Workshop participant

“Kimberly did a fantastic job facilitating this workshop. Content, delivery, pacing — the total package. Have done many of these types of workshops and this session ranked among the top, especially considering the length and that it’s virtual.”

Workshop participant

Workshop Catalog

Join the Lab

We're changing the way future leaders work today