Manager CORE Program
Quickly equip your leaders with the CORE skills for effective management. Our Manager CORE Program focuses on science-backed, proven Tipping Point Skills® – small, strategic shifts that lead to powerful results – that truly set managers apart.
Manager CORE Part 1
Manager CORE Part 1 builds the foundation for today’s managers with five 2-hour workshops designed for small learner cohorts. Each workshop can be tailored to meet the needs of first-time or experienced managers, directors, and senior leaders.
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Coaching Skills
In this workshop, participants practice the fundamental tool of great leaders: how to engage, empower, and improve performance by skillfully coaching others. The result: team members become more self-sufficient, resolve problems faster, and make more valuable contributions to the team.
During this workshop, managers will practice:
- Active listening
- Question agility
- Coaching through work-related challenges
After this workshop, managers will know how to:
- Motivate and empower their reports
- Help their reports become proactive and independent
- Listen and communicate more effectively
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Feedback Skills
High-quality feedback is at the heart of an organization’s ability to grow, adapt, and improve. However, many managers avoid giving feedback because it makes them uncomfortable, or they give feedback that leaves their direct reports feeling frustrated and confused. The good news is: research reveals that there are simple steps managers can take to immediately and dramatically improve the quality of their feedback. In this workshop, participants will learn the science behind effective feedback, and practice giving feedback that is specific, actionable, and inspiring, even in tough situations and even when working remotely.
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Productivity & Prioritization
In an environment that moves and changes fast, employees tend to believe that there’s never enough time to tackle their entire todo list. Managers feel that all of their tasks are top priority, so they can’t communicate effectively about what matters most. As a result, their direct reports feel confused and overwhelmed. Worst of all, they pick up their managers’ worst time management, organization, and prioritization habits (such as doing what’s urgent, easy, or top of mind rather than what will make the biggest impact on the company). On the flipside, managers with great habits create productive, motivated teams that spread positive behaviors throughout the organization.
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Effective 1-1s
When managers don’t understand how to facilitate a one-on-one with their reports, their sessions turn into status updates or they simply get cancelled (or infinitely rescheduled). As a result, employees feel they aren’t learning and growing or that their manager simply doesn’t care about them. Top managers use their one-on-one time very differently. They treat it as sacred management time to build trust, remove obstacles, and develop their direct reports. This workshop shares easy methods and techniques to do it.
Manager CORE Part 2
Manager CORE Part 2 elevates your managers with Tipping Point Skills™ to lead strategically, adaptively, and at scale. This program includes five 2-hour workshops that create a shared vocabulary and provide a common set of tools.
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Strategic Thinking
When things move fast, it’s easy to get stuck in a short-term, shoot-from-the-hip mindset. To scale and collaborate well, you and your team need to think and execute strategically. In this workshop, you’ll sharpen your team’s long-term thinking skills and practice tools to help everyone on the team identify objectives, diagnose obstacles, avoid unintended consequences, and involve the right stakeholders at the right times, even when timelines and priorities shift.
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Meetings Mastery
We spend so much of our time in meetings, yet few people are trained to be outstanding meeting leaders. When team members learn how to make small changes to the format and flow of their meetings, the entire organization becomes more productive and aligned. In this workshop, participants learn how to design meetings well. They also learn how to be excellent virtual and inperson meeting facilitators, able to handle typical meeting issues such as topics going off track, under- or over-participation, entangled issues, or stalled decision-making processes. Participants leave with an essential skill-set that can be applied to any meeting, large or small.
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Leading Change
Change-readiness is now an essential skill for every team. When managers understand the science behind change, they can equip their teams to be more adaptive, resilient, and agile. In this workshop, you will learn everything you need to know. We’ll explore change curves, what happens neurologically when we experience unexpected shifts, track different coping styles and how to respond to each, and practice easy techniques to reduce resistance and increase commitment and action in yourself and others. You’ll practice devising solutions and crafting communication using a change template that will make you a more effective and inspiring leader.
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People Development
One of the most common reasons employees switch jobs is that they don’t feel that they are learning and growing. Most managers assume the only way to give their reports a feeling of growth is through promotions, but this solution is limited – especially when career paths aren’t clear or there are skill gaps. Instead, talented managers help their teams find opportunities for development in their current roles, transforming every day at work into a new chance to stretch and grow. This workshop teaches them how.
Optional Add-Ons
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Managing Distributed Employees
To be adaptive, every manager needs to know how to manage well remotely, at any time and on demand. How is managing a remote or partially remote (what we call ‘hybrid’) team different? In this workshop participants will get trained in the unique challenges of remote and hybrid-remote management. They’ll learn how to optimize work and collaboration in the biggest challenge areas: communication, connection, trust, fairness, and growth. The result: employees that are engaged and productive, no matter their location.
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Rapid Trust
Research shows that trust is the number one differentiator of high performing teams. Why? Teams with high levels of psychological safety innovate more, learn faster, and perform better. In contrast, teams with low psychological safety are doomed to repeat mistakes and avoid sharing new ideas.
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Skillful Conflict & Collaboration
Research shows that poor collaboration is a top predictor of strategic failure. On the positive side, teams that practice the art of productive conflict are more innovative and successful than those who do not. Teams that have good conflict competency can not only handle any tension that comes their way, they can also accelerate the results of collaboration.
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Behaviors of Inclusion
We are all biased, and yet bias doesn’t have to stop us from being deliberately inclusive and leveraging our differences. In this workshop, you will learn the psychology of unconscious bias and its impact at work. Then we’ll practice behaviors of inclusion— small habits that improve 1-1 interactions, group meetings, feedback, and decisions. You’ll leave with greater confidence and simple tools to be a better advocate for yourself and others.
All Programs Include:
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Science-backed content
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Customization to your culture and goals
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Expert live facilitation
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Consulting for program launch & impact plan
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Dedicated success and support administrator
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Scalable tech platform with real-time reporting
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On-demand courses and learning resources
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Reusable templates and tools
Customer Success Stories
500,000+
people trained at the most innovative companies worldwide
95%
of participants said that the workshop they took was useful
99%
of participants said the training was still having a positive impact on their performance after 6 months
“I loved doing the Manager Core 1 and 2 programming with just our employees. It helped with attendance rates and gave the team relatable examples to work through.”
Prathima Kathiresan
MD of People Operations, City Teaching Alliance
“Through their interactive and relevant workshops (led by knowledgeable and credible instructors), LifeLabs helped transform our young management team to true company leaders who are now dynamic enough to thrive within a competitive atmosphere.”
Sarah Lavorgna
VP of People/SixPoint
“By investing in manager development, you can increase your colleagues’ capacity and work capacity just by increasing the skills of the manager. If you can help that point of leverage in every point of the organization, you have a pretty powerful effect.”
Jordan Cohen
CPO, Lumanity
“LifeLabs Learning has been instrumental in helping us scale our L&D program. Previously, we only offered a single training course for new managers, but with their support, we’ve expanded to offer multiple, targeted training sessions for managers at all levels. This growth has enabled us to more effectively develop and support our leaders, ensuring that they have the skills needed to excel in their roles and drive success across the organization.”
Angelina Bourne
Employee Engagement Manager, Ruggable
“LifeLabs hands-on and research-based curriculum has been foundational for upgrading our capabilities as leaders and managers, helping us increase output and create better environments for our fellow co-workers. There is a clear inflection point in my team’s results and my career since taking training courses with LifeLabs.”
