No Tricks, Just Proof: Linking Learning Investments to Performance

Dossier believes that great leadership happens on purpose and with intention. Her work focuses on helping leaders build the skills, awareness, and courage needed to communicate clearly, lead inclusively, and navigate the human side of work with care.

She spent three years as a full-time facilitator with LifeLabs Learning, partnering with organizations across industries to develop leaders and strengthen team dynamics. Today, she leads and develops a national group of leadership trainers and coaches who support companies around the country in building stronger leaders and healthier workplace cultures. Dossier is known for creating thoughtful learning environments where people can reflect honestly, challenge assumptions, and leave with tools they can immediately apply in their work.

Her work blends research, practical leadership experience, and meaningful dialogue. Dossier particularly enjoys partnering with leaders at all levels in manufacturing, supply chain, retail, sports, entertainment, and technology, as well as working with multi-national and multi-generational teams.

Dossier holds a Doctor of Leadership degree from Pepperdine University and a Bachelor of Science in Human and Organizational Development from Vanderbilt University. She is a Master Certified Professional Coach and is certified in DiSC and multi-generational team development.

Jennifer combines her experience in entrepreneurship, behavior change and the health tech start up space, specializing in the competencies of being an impactful leader, e.g. building trust, coaching, navigating conflict and change, and providing effective feedback.

Jen’s life before joining LifeLabs strongly informs her commitment to facilitating leadership conversations. Navigating the dynamics and challenges of building a business, leading a team in a fast paced, scaling environment, guiding people toward understanding themselves and their own choices and changes in behavior – these experiences underlie Jen’s long standing interest in helping others see themselves, to then better see and serve the world.

In the space of workshops, Jen brings an intentional grounding toward personalization, making complex themes simple and accessible, establishing connection, putting people at ease, and creating moments for learners to share their thoughts and experiences.

Outside of work you can find Jen in her favorite learning space, nature, coupled with reading Carl Sagan’s The Pale Blue Dot quote daily. Experiencing art in all its forms, and dancing to a good beat, often and much, are also high on her list.

Caitlin is an Organizational Psychologist who serves as a strategic advisor and a Betterworks product and platform expert for the largest, most complex organizations. She has spent her career consulting for Fortune and FTSE 500 companies across various vertical markets developing people-centric strategies for performance, development, alignment and change to help organizations become more nimble, more capable and more productive. Caitlin holds a Bachelors of Science degree and Masters of Science degree, both in Organizational Psychology with a certification in Training and Development.