Challenge
Leaders at Molly Moon’s Homemade Ice Cream sought to reduce bias and strengthen equitable practices across hiring, performance management, communication, and development.
Solution
Molly Moon’s partnered with LifeLabs Learning to deliver Feedback and Coaching workshops to a mixed audience, including assistant managers, chefs, and shop managers.
Results
Feedback was universally positive, with strong alignment to team needs and high perceived value. 100% of participants said the skills they learned were useful.