Diversity, Equity, and Inclusion Training Program
Leverage your unique strengths to build a more resilient, engaged, and profitable organization. Our DEI Training Program emphasizes science-backed Tipping Point Skills™ – small yet impactful changes that create a diverse, equitable, and inclusive culture across your people and systems.
Company-wide DEI Training
Our DEI Training Program consists of three 2-hour workshops designed to foster inclusion at every level of your organization. The program covers understanding and addressing bias, equipping interviewers with skills to create a positive candidate experience, and optimizing organizational systems to foster belonging and drive innovation.
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Behaviors of Inclusion
We are all biased, and yet bias doesn’t have to stop us from being deliberately inclusive and leveraging our differences. In this workshop, you will learn the psychology of unconscious bias and its impact at work. Then we’ll practice behaviors of inclusion— small habits that improve 1-1 interactions, group meetings, feedback, and decisions. You’ll leave with greater confidence and simple tools to be a better advocate for yourself and others.
Live
Inclusive Interviewing
When people are trained in how to interview candidates fairly and effectively, the entire company benefits. In this workshop, participants learn how to engineer a well-thought-through interview experience, including creating and selecting interview questions with minimum bias and maximum predictive validity, and how to assess answers and debrief on results. Participants in this workshop also learn how to make candidates feel welcome and included through deliberate nonverbal and verbal cues. Participants practice all skills via role play.
Live
Inclusive Systems Skills
As companies grow, it becomes more challenging to ensure that all managers have the skills they need to create, roll out, and scale inclusive systems. In this workshop, you’ll learn and practice an easy-to-use framework to make projects, programs, and policies inclusive and accessible. You’ll leave with the skills necessary to build the infrastructure for an inclusive culture, no matter your role.
Optional Add-Ons
Enhance your company’s inclusion skills and boost conversational capacity by incorporating our Manager CORE workshops.
Live
Coaching Skills
In this workshop, participants practice the fundamental tool of great leaders: how to engage, empower, and improve performance by skillfully coaching others. The result: team members become more self-sufficient, resolve problems faster, and make more valuable contributions to the team.
During this workshop, managers will practice:
- Active listening
- Question agility
- Coaching through work-related challenges
After this workshop, managers will know how to:
- Motivate and empower their reports
- Help their reports become proactive and independent
- Listen and communicate more effectively
Live
Feedback Skills
High-quality feedback is at the heart of an organization’s ability to grow, adapt, and improve. However, many managers avoid giving feedback because it makes them uncomfortable, or they give feedback that leaves their direct reports feeling frustrated and confused. The good news is: research reveals that there are simple steps managers can take to immediately and dramatically improve the quality of their feedback. In this workshop, participants will learn the science behind effective feedback, and practice giving feedback that is specific, actionable, and inspiring, even in tough situations and even when working remotely.
Live
Productivity & Prioritization
In an environment that moves and changes fast, employees tend to believe that there’s never enough time to tackle their entire todo list. Managers feel that all of their tasks are top priority, so they can’t communicate effectively about what matters most. As a result, their direct reports feel confused and overwhelmed. Worst of all, they pick up their managers’ worst time management, organization, and prioritization habits (such as doing what’s urgent, easy, or top of mind rather than what will make the biggest impact on the company). On the flipside, managers with great habits create productive, motivated teams that spread positive behaviors throughout the organization.
Live
Effective 1-1s
When managers don’t understand how to facilitate a one-on-one with their reports, their sessions turn into status updates or they simply get cancelled (or infinitely rescheduled). As a result, employees feel they aren’t learning and growing or that their manager simply doesn’t care about them. Top managers use their one-on-one time very differently. They treat it as sacred management time to build trust, remove obstacles, and develop their direct reports. This workshop shares easy methods and techniques to do it.
Live
Strategic Thinking
When things move fast, it’s easy to get stuck in a short-term, shoot-from-the-hip mindset. To scale and collaborate well, you and your team need to think and execute strategically. In this workshop, you’ll sharpen your team’s long-term thinking skills and practice tools to help everyone on the team identify objectives, diagnose obstacles, avoid unintended consequences, and involve the right stakeholders at the right times, even when timelines and priorities shift.
Live
Meetings Mastery
We spend so much of our time in meetings, yet few people are trained to be outstanding meeting leaders. When team members learn how to make small changes to the format and flow of their meetings, the entire organization becomes more productive and aligned. In this workshop, participants learn how to design meetings well. They also learn how to be excellent virtual and inperson meeting facilitators, able to handle typical meeting issues such as topics going off track, under- or over-participation, entangled issues, or stalled decision-making processes. Participants leave with an essential skill-set that can be applied to any meeting, large or small.
Live
Leading Change
Change-readiness is now an essential skill for every team. When managers understand the science behind change, they can equip their teams to be more adaptive, resilient, and agile. In this workshop, you will learn everything you need to know. We’ll explore change curves, what happens neurologically when we experience unexpected shifts, track different coping styles and how to respond to each, and practice easy techniques to reduce resistance and increase commitment and action in yourself and others. You’ll practice devising solutions and crafting communication using a change template that will make you a more effective and inspiring leader.
Live
People Development
One of the most common reasons employees switch jobs is that they don’t feel that they are learning and growing. Most managers assume the only way to give their reports a feeling of growth is through promotions, but this solution is limited – especially when career paths aren’t clear or there are skill gaps. Instead, talented managers help their teams find opportunities for development in their current roles, transforming every day at work into a new chance to stretch and grow. This workshop teaches them how.
All Programs Include:
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Science-backed content
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Customization to your culture and goals
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Expert live facilitation
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Consulting for program launch & impact plan
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Dedicated success and support administrator
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Scalable tech platform with real-time reporting
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On-demand courses and learning resources
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Reusable templates and tools
Customer Success Stories
500,000+
people trained at the most innovative companies worldwide
95%
of participants said that the workshop they took was useful
99%
of participants say the training still positively impacts their performance after 6 months
“LifeLabs Learning naturally invites people into the conversation. People who might otherwise be hesitant to speak up feel drawn in because they’re part of a smaller cohort. It automatically gives them a seat at the table.”
Sarah Carranza
Memora Health
“Their instructors are hands-down one of the best assets at LifeLabs. They are engaging, thought-provoking, and very well informed.”
Remi Gorman
Growth Coordinator/INTEGRARE GROUP
“We have used LifeLabs for several trainings, including Behaviors of Inclusion. I have also been part of the POPs community, and attended their trainings for HR professionals that show samples of their other work. They lay out excellent techniques about things like how to best lead meetings, work with remote staff or a hybrid environment, handle microaggressions, and more. Our staff appreciated that LifeLabs gave them language such as the concept of “blur words” to help communicate better and avoid bias. I have been impressed with all of the various trainers and staff I have spoken with at LifeLabs, and have yet to find a training that doesn’t feel relevant and useful to modern work life. I also appreciate the email pushes with additional actions and ideas that are sent after the Behaviors of Inclusion training.”
Elizabeth Himeles
Manager, Talent Acquisition and Engagement, American Jewish Joint Distribution Committee
“LifeLabs Learning has been instrumental in addressing key challenges related to leadership development and team dynamics within our organization. Their programs have provided practical, actionable insights that have significantly improved our managers’ ability to delegate effectively, lead inclusive teams, and handle complex interpersonal dynamics.
Dr. Angela Pearson
Director of DEI, ITHAKA
“LifeLabs hands-on and research-based curriculum has been foundational for upgrading our capabilities as leaders and managers, helping us increase output and create better environments for our fellow co-workers. There is a clear inflection point in my team’s results and my career since taking training courses with LifeLabs.”
