Remote attrition is coming

5-minute read

Many people are still struggling under the weight of unemployment, and yet a growing number of employees are either already changing jobs or rethinking their commitment to their organizations. And with geographic barriers vanishing, competition for talent will rapidly increase. As new job openings continue to emerge, there will be a wave of attrition. 

Companies and managers are especially vulnerable to losing their employees when everyone works remotely. When we are at a distance, the psychophysiological ‘threads’ that kept us bound to our physical workplaces are gone. For example, leaving your in-person job meant packing up your desk, saying goodbye to your favorite coffee shop, missing out on Bagel Day, and losing that great view from your office. By contrast, leaving your remote job can be as simple as logging out and changing your passwords. 

Contrary to popular assumption, our sense of belonging in a company doesn’t just stem from our hearts and minds but also from our physical bodies--a concept we call ‘Embodied Engagement.’ 

While we often think of ourselves and our fellow humans as brains on a stick, processing the world around us through our thoughts and feelings alone, that’s not how humans work. Those very thoughts and feelings are sparked in large part by visual and motor processing, which make up more than 50% of our cerebral cortex. Our physical surroundings and embodied experiences shape how we think and feel about the world around us.

 

 

So, what can we do to make up for those sweet somatic cues of belonging we got from in-person workplaces and increase people’s sense of engagement at work? At LifeLabs Learning, we’ve studied what makes engagement and connection possible virtually and have learned that there are essential factors that matter more than others, including those that prevent disengagement and those that create Embodied Engagement.

It’s important to remember that remote work doesn’t have to feel like a subpar substitute for the in-person experience. Instead, our goal should be to build on the unique physical opportunities the virtual environment creates--like getting to see inside people’s homes, hear their pets, and play games with coworkers from around the world. 

While the somatic threads that bind us to in-person work are comforting and familiar, the good news is that the virtual thread alternatives are more resilient. They just have to be woven deliberately. And they have to be woven right now.


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Tania Luna

Tania is the co-founder and former co-CEO of LifeLabs Learning. She is also a researcher, educator, and writer for Psychology Today, Harvard Business Review, and multiple other publications. She’s the co-author of two books: The Leader Lab: How to Become a Great Manager, Faster and Surprise: Embrace the Unpredictable & Engineer the Unexpected and the co-host of the podcast Talk Psych to Me. Her TED Talk on the power of perspective has over 1.8 million views.

https://www.lifelabslearning.com/team/tania-luna
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